Q1: What is the warranty?
A1: We offer a comprehensive 12-month warranty period from the Bill of Lading date, ensuring you benefit from unmatched peace of mind and exceptional support throughout.
Q2: Can we visit your factory before placing an order?
A2: Absolutely! We warmly welcome all our new and old friends to visit our factory. We're thrilled to arrange a pick-up from the station or airport, ensuring your journey is seamless. It would be our great honor to assist with booking tickets and accommodations, making your visit as comfortable and enjoyable as possible.
Q3: Do you have available stock?
A3: Yes, we maintain an inventory for our most popular models, while our other machines are expertly crafted upon ordering to meet your specific needs.
Q4: What is the Minimum Order Quantity (MOQ)?
A4: Just one set is all you need to order, making it easy for you to access our high-quality products without hassle.
Q5: How do you ensure the quality of your products?
A5: We proudly adhere to the GB/T 19001-2016/SO 9001:2015 quality management system certification. Most of our products meet the stringent European safety standards, including CE certification. An impressive 90% of our products are exported to over 40 countries and regions globally, particularly dominating the European and American markets, where they consistently earn a stellar reputation. You can have complete confidence in our superior quality products and our exceptional customer service.
Q6: Do you employ professional engineers?
A6: Indeed, we boast a team of highly skilled engineers and designers who are well-equipped to provide top-notch OEM services tailored to your specific needs and requirements.
Q7: Are you able to provide custom-built machines?
A7: Yes, we specialize in designing and manufacturing machines that meet your unique specifications and requirements, ensuring a perfect fit for your operational needs.
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